Provide input into defining business requirements and solutions  

• Support the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.
• Act as support liaison with business functions and solution management during the development lifecycle, from needs analysis until handover
• Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.
• Create and maintain a cohesive, coordinated plan to deliver solutions within the facilities and infrastructure department.
• Define and gain agreement on selective project budgets, ensure projects track to the budget. 
• Drive the prioritization process by which decisions are made around the final project scope.
• Analyse and document requirements and use appropriate techniques to refine, review and validate requirements.
• Demonstrate a sound understanding of how the end-to-end facilities and infrastructure overall business solution is positioned, deployed and supported.

Support Digital Transformation to replace manual system and use digital tools to streamline processes.

• Support the implementation of Facilities Management software and help desk Solution by integrated help desk solutions and contractor management features to bring Facilities & Infrastructure Process under control.
• Provide input into the automated e triggered communication work order management and planned preventative maintenance
• Provide input into maintaining high levels Service Level Agreements for services from contractors, engineers and any other infrastructure and facilities professionals through data driven performance management indicators. 
• Work closely with the key stakeholders to gather facilities and infrastructure requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the Head facilities and Infrastructure to deliver cost-effective solutions.
• Conducts special studies and prepares recommendations for policy, procedure, control or action within Facilities and Infrastructure department for selective initiatives.
• Leverage trend analysis data to identify opportunities to expense, time, Reduce risk and improve SBV’s integrated Facilities and Infrastructure management.
• Support the Deployment of proactive smart capital initiatives driven by long term value by effectively identify problematic and inefficient assets to replace. Driving down future reactive activities, Improving the workplace more efficient.
• Provide in-depth business & technical strategy for systems solutions, identify business gaps, and correlate to potential solutions.

Provide input into the analytical management of the property portfolio inclusive of lease and owned properties

• Support in constructing successful investment portfolios informed by market conditions and economic trends through the provision of property data, market analysis and recommendations
• Provide input development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register and exit strategy) of the property projects.
• Provide input into determining acceptable risk levels in the property portfolio based on time frames, risk preferences, return expectations, and market conditions based on SBV requirements
• Provide input in create a rental determination analysis verifying with market data to understand the conditions within the area, provide input into negotiating with the relevant landlords to provide business with an overview of market conditions.
• Provide input into recommendations around the renewing, termination, and new leasing of properties.
• Research and investigate the acquisition of properties in alignment with SBV’s strategic objectives.

Provide input into defining business requirements and solutions  

• Support the delivery of business cases, project scope and requirements documents, test plans, and rollout communications.
• Act as support liaison with business functions and solution management during the development lifecycle, from needs analysis until handover
• Clearly understand, articulate and document existing “as-is” systems & business architecture and define strategy for “to-be” architecture.
• Create and maintain a cohesive, coordinated plan to deliver solutions within the facilities and infrastructure department.
• Define and gain agreement on selective project budgets, ensure projects track to the budget. 
• Drive the prioritization process by which decisions are made around the final project scope.
• Analyse and document requirements and use appropriate techniques to refine, review and validate requirements.
• Demonstrate a sound understanding of how the end-to-end facilities and infrastructure overall business solution is positioned, deployed and supported

Support Digital Transformation to replace manual system and use digital tools to streamline processes.

• Support the implementation of Facilities Management software and help desk Solution by integrated help desk solutions and contractor management features to bring Facilities & Infrastructure Process under control.
• Provide input into the automated e triggered communication work order management and planned preventative maintenance
• Provide input into maintaining high levels Service Level Agreements for services from contractors, engineers and any other infrastructure and facilities professionals through data driven performance management indicators. 
• Work closely with the key stakeholders to gather facilities and infrastructure requirements, translate them into clear requirements documents, write compelling business cases and proposals, and then implement those approved and prioritized by the Head facilities and Infrastructure to deliver cost-effective solutions.
• Conducts special studies and prepares recommendations for policy, procedure, control or action within Facilities and Infrastructure department for selective initiatives.
• Leverage trend analysis data to identify opportunities to expense, time, reduce risk and improve SBV’s integrated Facilities and Infrastructure management.
• Support the Deployment of proactive smart capital initiatives driven by long term value by effectively identify problematic and inefficient assets to replace. Driving down future reactive activities, Improving the workplace more efficient.
• Provide in-depth business & technical strategy for systems solutions, identify business gaps, and correlate to potential solutions

Provide input into the analytical management of the property portfolio inclusive of lease and owned properties

• Support in constructing successful investment portfolios informed by market conditions and economic trends through the provision of property data, market analysis and recommendations
• Provide input development and operational business plans (including market research, due diligence reports, financial analysis, investment strategy, anchors strategy, pricing, sale and lease strategy, risk register and exit strategy) of the property projects.
• Provide input into determining acceptable risk levels in the property portfolio based on time frames, risk preferences, return expectations, and market conditions based on SBV requirements
• Provide input in create a rental determination analysis verifying with market data to understand the conditions within the area, provide input into negotiating with the relevant landlords to provide business with an overview of market conditions.

Contribute to the organisation’s governance initiatives

• Subscribe and align to SBV Services' ISO 9001:2015 Quality Management Standards, ensuring the department’s processes and quality management system is at all times in compliance with the standard.
• Support SBV Services’ ESG journey, reporting on and managing the ESG requirements to ensure a positive reflection and outcome.

Provide leadership to employees within the organisation, creating a winning culture and high morale

• Lead as an Ambassador and executor of Change.
• Act as a change management architect in periods of change to ensure continuity to operations.
• Effectively communicate and embed new processes and procedures as they occur addressing or escalating matters / concerns to the SME’s (subject matter experts) when required.
• Facilitate the necessary presentations, workshops, or forums to ensure consistent and accurate communication is given across one’s centre/s.

Drive the organisation culture

• Drive the department’s values while inspiring confidence and generating excitement, enthusiasm and commitment towards the mission.
• Be an advocate for SBV’s Transformation and BBB-EE initiatives to ensure sustainable alignment to the company scorecard.
• Provide leadership to employees within the organisation, creating a winning culture and high morale.
• Initiate and lead a culture of performance driven output through shared purpose vision and values